Staff satisfaction evaluation

Normal operation of any enterprise is impossible without employees’ commitment and loyalty. If they are dissatisfied with the working conditions or compensation, then their performance will gradually decline. Therefore, recently companies began to measure the loyalty index not only of their customers, but also their employees.

Assessment of the employee satisfaction level is an effective tool, allowing to understand employee satisfaction with their jobs, working conditions and the atmosphere within the team.

What is the purpose of employee satisfaction assessment?

Two key criteria are to meet for each employee, so that the business thrives:

• employee high-involvement process to achieve high company results;
• employee satisfaction with their working conditions and compensation.

Every business owner wants to get the maximum result and benefit from running his business. A lot of money is invested in specialized equipment, contracts are concluded with suppliers, high-quality materials are purchased, but the final result is not the same as originally planned.

As a rule, the human factor is to blame, namely the company's employees or their work attitudes. Top managers or other high-level specialists are constantly in the public, their tasks and effectiveness are monitored, the situation with ordinary personnel is more complicated. This is especially evident in large companies, where there is a certain gap between ordinary workers and the management team.

What influences job satisfaction?

Each organization is individual, but there are some general points, which affect staff productivity:

• financial aspect (salary level, timely payment of wages, whether the company increases the initial level of income);
• availability and quality of the employee package;
• convenience of the workplace, compliance with labor protection rules, availability of personal protective equipment in hazardous industries;
• the general atmosphere in team, the extent of conflict;
• communication with management (the manager involvement in the issues of ordinary personnel, how effectively they communicate their requirements to employees);
• opportunity for career growth and development within the company;
• loyalty, employee readiness to advise the company to their friends, their desire to continue working in the company.

All these points are clarified through questionnaires, open or anonymous surveys and meetings with the team. ResearchView team will help you evaluate employee satisfaction in your company, which will allow you to improve the productivity and efficiency of your business. For a consultation please request our team, they will be in touch with you soon.