Usage & attitude research

In connection with the introduction of adjustments in the consumer properties of goods or the development of new products, many companies apply the U&A methodology. This is a comprehensive market research, which allows to study in detail consumer habits and preferences related to the researched product category and its highest-rated brands.

This study is extremely important to stabilize the competitiveness of the enterprise, to optimize the marketing mix and increase profits, as well as to minimize the risk that is caused by poor product positioning, miscalculations in planning and mistakes in the marketing campaign.

What does Usage and Attitude Study include?

This comprehensive market research method includes:

  • studying the awareness of potential consumers about the company, as well as its products;
  • identifying market opportunities (assessing market capacity and size);
  • measurement of volume and frequency of consumption;
  • assessment of buying behavior;
  • SWOT - an analysis of the pros and cons of a particular product;
  • market segmentation;
  • assessment of advertising campaign;
  • analysis of consumer attitudes towards the brand image;
  • determination of tools for reaching priority segments.

Segmentation of consumers allows you to analyze the main indicators of brand health, calculate the importance of factors in choosing a product in each segment. Based on the information received, it is possible to determine not only the key segment, but also to build a strategy for interaction with each segment. In a number of cases, the information received indicates the need for rebranding.

What information is obtained in the process of Habits and Preferences Research?

The Usage and Attitude survey provides the following information:

  • awareness of brands in a category (prompted, spontaneous);
  • assessment of the attitude towards the company's products, revealing brand advantages and disadvantages;
  • knowledge of brand advertising to evaluate the effectiveness of the advertising campaign;
  • purchase and consumption (volume, frequency, place of purchase, etc.);
  • features of the purchasing decision-making process, consumers' attitudes towards prices.
  • description of the potential customer portrait (psychological factors, socio-demographic profile).

The main data collection methods used in the habits and preferences research are focus groups, hall tests, in-depth interviews, surveys at the place of residence and at the point of sale.

You can order a U&A study in the ResearchView agency, by calling the contact phone number or by leaving a request in the feedback form. Our managers will call you back after processing your application.

Our advantages

  • Experienced team

    14-year collaborative effort

  • High quality

    more than 80% of further contacts

  • Client confidence

    50% of clients are our regular clients

  • Flexible pricing

    selection methodology under the client's budget


  • Rosbank

    In the course of cooperation with ResearchView since 2020 more than 2 000 quantitative and more than 50 qualitative interviews have been conducted. Throughout the work on all projects, the company's obligations were fully fulfilled with proper quality and on time. Taking into account the observance of all agreements, the professionalism of the team and the quality of the analytics provided, we can recommend ResearchView as a reliable partner for marketing research.
  • BMS

    Bristol-Myers Squibb LLC expresses its gratitude to the ResearchView team for their high professionalism in carrying out projects within the framework of drug dossier registration under the EAEU procedure.
  • Hyundai

    I want to thank all of you for your joint work and collaboration, interesting projects and discussions, support and responsiveness. I wish you new challenging projects and achievements!
  • Mercedes Benz

    It was very interesting to take part in the project, I admired the openness and professionalism of ResearchView team and I want to wish you further success in the implementation of projects
  • STEM Healthcare

    We worked with ResearchView on different studies, mostly on medical representatives' audits for pharmaceutical companies. ResearchView’s high quality of service, smooth conduction on project and reliable and on time delivery of results, guaranteed a successful cooperation. STEM healthcare with full confidence recommends ResearchView as a professional and reliable business partner.
  • Nissan

    Nissan would like to thank ResearchView team for the recent qualitative projects we conducted together. We appreciate the quality of moderation and recruitment and flexibility to our requests. We are happy to recommend ResearchView to other clients.
  • Givaudan

    On behalf of Givaudan Russia, we would like to extend our utmost appreciation to ResearchView. High personal responsibility on professional level, accuracy and thoroughness in performance, prompt solutions of problems demonstrated by each of the departments make our collaboration effective and successful.
  • ABCR/ Association of Branding Companies of Russia

    We have been cooperating with Researchview since the beginning of 2018. They implemented a major and important project for us. Agency team carries out projects as quickly as possible, works fast at all project stages, while maintaining high quality of works and results. We recommend ResearchView as a reliable and highly professional partner in the field of market research.
  • Panasoniс

    We recommend ResearchView as a reliable partner that conducts the business in a timely and efficient manner, even if any changes are being made in the research process. The study conducted by ResearchView contributed to a better understanding of our consumers and increased advertising communication effectiveness.
  • NSPK

    We would like to thank ResearchView team for implementation of a project for Mir payment system target audience research. During the study ResearchView representatives demonstrated their creative approach, complete professionalism and accurate understanding of client needs and objectives.
  • AC Nielsen

    ResearchView is a reliable partner which conducts research that meets all quality requirements. They perform their duties with high professionalism within a certain timeline. We hope to continue our mutually beneficial and fruitful cooperation in the future.